Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy. By visiting CaseCharming.com, you are accepting the practices described in this notice.

CaseCharming.com is owned and operated by Twinkle Tops, Incorporated. Throughout the site, the terms “we,” “us,” and “our” refer to both the Web site and Twinkle Tops, Inc. This Privacy Policy applies to all of the products and services offered by us and details important information regarding the use and disclosure of user information collected by us.

Your use of the Web site and any personal information you provide to us remains subject to the terms of this Privacy Policy and our Terms of Use.

GENERAL INFORMATION

We collect personal information when you make a purchase and also when you opt to create an account with us (we do not require that you create an account to be able to view or purchase our products). We also collect personal information if you provide it to us indirectly, for example, through our social media pages, email, phone, etc.

We automatically receive and record other non-personally-identifying information ("non-personal information") whenever you visit our Web site, for example, your IP address, cookie information, and the pages you visit. We use non-personal information for the following general purposes: improve our services, track visitor traffic and fine tune Web site performance.

ACCOUNT CREATION
We provide the option to create an account with us. We do not require account creations to view any of our products or to make purchases. By creating an account, you will be able to take advantage of order tracking and history as well as pre-filled forms during checkout on subsequent orders. During account creation, you are required to give contact information (such as name and email address).

ORDERS
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, shipping address and email) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you. During the checkout process, you will have the option to create an account as well as subscribe to our newsletter. Neither are mandatory. Please refer to the ACCOUNT CREATION and NEWSLETTER sections in this Privacy Policy notice for more information about these options.

PROMOTIONAL EMAILS / NEWSLETTER
If you opt to subscribe to our newsletter, we may send you exclusive emails with promotional and/or informational content. The emails will include an “Unsubscribe” feature if you no longer wish to receive such emails.

INFORMATION SHARING AND DISCLOSURE
CaseCharming.com does not sell, rent, trade, or share personal information with third parties except under the following circumstances:

We use other third parties such as a shipping company to deliver orders and a credit card processing company to collect payments for goods sold on our Web site. When you make a purchase on our Web site, we will share the necessary amount of personally identifiable information for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes.

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We use Pinterest tag, a conversion tracking pixel, to help us optimize your user experience on Pinterest. We use Facebook Pixel, a conversion tracking pixel, to help us optimize your user experience on Facebook. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We reserve the right to disclose your personally identifiable information if required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process. We may share personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud and/or violations of our terms.

In the event CaseCharming.com goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.

Keep in mind that any information that you voluntarily disclose to us through our social media pages, for example, Instagram, Facebook, and Pinterest, becomes publicly available. Please note that any content you post on our social media pages (including your social media account name) becomes published content and is not considered personally identifiable information subject to this Privacy Policy. Your messages and other information you make available on our social media pages will be seen by people and organizations not related to or controlled by CaseCharming.com and may be used by others to contact you. We are not responsible for the personally identifiable information you choose to submit through our social media pages.

COOKIES
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as storage of items in your Shopping Cart between visits.

The "Help" feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Because cookies allow you to take advantage of some of CaseCharming.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use features that require you to sign in.

BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
PINTERESET - https://help.pinterest.com/en/articles/what-are-promoted-pins

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our site’s data collection when we see a Do Not Track signal from your browser.

EUROPEAN RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident please note that we process your information in order to fulfill contracts we might have with you (for example if you make an order through our site), or otherwise to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CONFIDENTIALITY AND SECURITY
Our Web site has the following types of security measures: firewall technology and current industry standard secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that's transmitted over the Internet.

UPDATES TO THIS PRIVACY POLICY
We reserve the right, at our sole discretion, to modify any portion of this Privacy Policy in whole or in part, at any time and without notice. Your continued use of this Web site after any changes to these policies are posted will be considered acceptance of those changes.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@casecharming.com